Etiquette

Please come to the Beauty & Cosmetics department five minutes prior your treatment – dressed with your bathrobe.

If you are late, we unfortunately have to reduce your treatment time due to following treatments of other guest.

As our packages are specially composed for you, we ask for your understanding, that packages are unfortunately not changeable.

The listed periods refer to the whole treatment duration. That means, that a possibly necessary resting period is already included.

We kindly ask you to inform us at the time of booking in any case of pregnancy or other specificities, so that we can prepare a fitting treatment timetable for you.

If you are unable to keep the appointment, please inform us at an early stage. Free cancellation is only possible prior 24 hours. For late cancellations we charge 80% of the treatment price.

 

To find the most suitable appointment for you, we suggest to book your treatments prior arrival!

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